A2P Complaint Terms and Conditions

Effective Date: February 2026
Company Name: Paymxnts LLC
Contact Email: [email protected]
Phone Number: 725-222-1494
Physical Address: 732 South 6th Street #4630, Las Vegas, Nevada 89101

1. Introduction

These A2P (Application-to-Person) Complaint Terms and Conditions (“Terms”) govern the submission, review, and resolution of complaints related to SMS, MMS, and other messaging communications sent by Paymxnts LLC (“Company,” “we,” “our,” or “us”).

By submitting an A2P complaint to Paymxnts LLC, you agree to these Terms.

2. Purpose

The purpose of this complaint process is to:

Investigate reports of unwanted, unauthorized, or misleading messages

Review consent and opt-in records

Address content-related concerns

Ensure compliance with carrier guidelines and applicable laws

Improve messaging practices and consumer protection standards

3. Submitting a Complaint

To help us properly investigate your complaint, you may be asked to provide:

Your full name

The phone number that received the message

The date and time the message was received

A copy or screenshot of the message

A description of your concern

Any supporting documentation

Failure to provide sufficient information may delay resolution.

Complaints may be submitted by:

Email: [email protected]

Phone: 725-222-1494

4. Investigation Process

Upon receipt of a complaint, Paymxnts LLC may:

Review internal message delivery and consent records

Verify opt-in and opt-out history

Contact you for additional details if necessary

Coordinate with messaging providers or carriers

We reserve the right to determine the outcome of any complaint based on available records and applicable compliance requirements.

5. Opt-Out Instructions

If your complaint concerns unwanted A2P messages, you may opt out at any time by:

Replying “STOP” to the message received

Contacting us at [email protected]

Calling 725-222-1494

Opt-out requests will be processed promptly in accordance with carrier regulations.

6. Compliance Statement

Paymxnts LLC strives to comply with all applicable federal and state telecommunications laws, carrier messaging policies, and industry best practices related to A2P messaging.

Nothing in these Terms limits any rights you may have under applicable law.

7. Limitation of Liability

To the fullest extent permitted by law, Paymxnts LLC shall not be liable for:

Carrier delays or delivery failures

Technical issues beyond our control

Third-party messaging platform errors

Indirect or incidental damages related to message delivery

8. Fraudulent Complaints

Knowingly submitting false, misleading, or fraudulent complaints may result in appropriate action, including restriction of services or legal remedies where applicable.

9. Modifications

Paymxnts LLC reserves the right to update or modify these Terms at any time. Updates will be reflected by a revised Effective Date.

10. Contact Information

For all A2P complaint inquiries, please contact:

Paymxnts LLC
Email: [email protected]
Phone: 725-222-1494.

Miscellaneous

You must be at least 18 years old to have our permission to use this Site. By agreeing to Our Policy, you are hereby confirming that you are at least of 18 years old. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information.

By consenting you will receive marketing and promotional messages including special offers, discounts, new product updates among others from Paymxnts LLC at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

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Link to Privacy Policy: https://passivemoneychallenge.com/privacy-policy-v2

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